Dynamics 365 for Enterprise

Who it's for: Organizations that require an enterprise-class ERP system

A new step for business management solutions

The launch of Dynamics 365 for Operations is the culmination of years spent by Microsoft fine-tuning its Dynamics ERP and CRM systems to create a cohesive product that fulfills an impressive range of business needs. Dynamics 365 for Operations bring together the best-in-class Dynamics AX ERP capabilities coupled with the first-rate sales, service, and marketing capabilities of Dynamics CRM. Because it is completely modular, mix and match the parts of the system that your business needs to avoid paying for what you don't. 

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ADAPT QUICKLY IN THE FACE OF CHANGE

Dynamics 365 for Operations is designed to help companies meet evolving demands. Dynamics 365 delivers dexterity, allowing you to adapt new business processes and extend functionality quickly so that you can enter new markets, add capabilities, or reallocate existing investments. Adjust licensing for users who need various levels of system access at any point. 


Dynamics 365 Enterprise breakdown

Operations

Whether it's financial management, inventory management, manufacturing, project accounting, or another ERP component, the Operations will efficiently handle all ERP functions. Upgrade your business with an accounting system designed to increase the speed of your ERP processes and scale as your business does.

Sales

Manage the sales funnel from lead creation to deal close. Create a personalized process with customizable email templates and automated workflows. Measure sales data to identify key indicators for winning sales. Take sales on the road to access and input data from anywhere using the mobile app.

Customer Service

The Customer Service module manages customer relationships with advanced service tools and analytics. Create online service portals with searchable knowledge bases and community spaces for peer-to-peer discussions that help customers get self-service support  24/7.  

Field Service

Take control of field service operations with extended capabilities like service locations, customer assets, work order management tools, product inventory, preventative maintenance, billing, and analytics. Revamp service schedules with resource skill matching and efficient routing to increase on-time delivery performance.

Project Service

Effectively oversee the entire project pipeline with project management tools integrated with Operations. Create project quotes and contracts, set up projects based on a time and materials or fixed-price basis, estimate project work, and forecast resource requirements - all from one screen. 

Power Apps

Build advanced applications with your system data without needing to write code using pre-built templates or starting from scratch. Connect to services like Dynamics 365, Excel, and SharePoint to extract data and generate apps that can be deployed on mobile or web. Any apps you create will utilize the Common Data Service platform that comes with hundreds of standard business entities already defined, meaning apps will share the same definition of records of "lead," "product," and more.


Microsoft Dynamics 365 Enterprise Licensing

With the release of Dynamics 365 for Operations comes a brand new license structure that helps you get the most out of your system without paying for extras you don't need. Licenses are split into two groups: Full Users and Team Members.

Team Members have limited access across the system, but can still view almost everything. This type of license can be useful for users who need light use of certain aspects the system, including data lookup. Full Users are a more traditional license type and have full access to the system (security rights can still be added to limit roles by user or team.)

Plan 1

For sales and service users

Sales

Customer Service

Field Service

Project Service

Power Apps

Plan 2

For operations users

Operations

Sales

Customer Service

Field Service

Project Service

Power Apps

Team Members

Add to Any Plan

Add limited users to view/edit certain records.

A La Carte

Add to Any Plan

Purchase a single license for any individual product.


How we deliver Dynamics 365

(We Make it Easier)

Our Enterprise solutions are built upon the same licensing structure that Microsoft utilizes for Dynamics 365 for Enterprise, but bundle user and industry support with each license.

Whether you are looking for a Professional Services or Distribution package, the price for licensing will be the same. Each seat is designed to give you exactly the functionality that you need for each user. ERP users (accountants, supply chain managers, project managers, etc.) will utilize the Operations license, while salespeople take advantage of the Sales license. Do you have users that need more than one license? Bundle all three licenses in one for only $250.

Enterprise Bundle

Best value

$ 250 /user/mo

Includes all Enterprise packages

Operations

Sales

Customer Service

Operations

For ERP Users

$ 230 /user/mo

Includes user support

General Ledger

Accounts Payable/Receivable

Distribution

Advanced Reporting

Much more

Sales

Sales Team Users

$ 115 /user/mo

Includes user support

Sales Funnel Management

Sales Collateral

Corporate Contact Management

Sales Reporting

Advanced Reporting

Customer Service

For Help Desk Users

$ 115 /user/mo

Includes user support

Case Management

Service Collateral

Corporate Contact Management

Service Reporting

Advanced Reporting

Team Members

$ 15 /user/mo

Add Team Members to any Enterprise package.
Do you have users that only need access to basic functionality across all Dynamics 365 apps? Team Member licenses provide a cost effective way to increase user adoption.

Sales + Customer Service

$ 145 /user/mo

Combine Sales and Customer Service
Perhaps you have users that need access to both Sales and Customer Service collateral. Bundle both licenses and save. Does not include access to Operations. Includes user support.

Need help deciding?

Should you choose a Professional or an Enterprise package? What functionality makes sense for your organization? Use our solution builder tool to find your perfect fit.

What is Microsoft Azure?

Microsoft Azure is an open and flexible cloud platform that developers and IT professionals use to build, deploy, and manage applications through a global network of datacenters. Syvantis utilizes the Microsoft Azure platform to develop cloud solutions for Microsoft Dynamics products and Office 365.

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