Are you aware that you can create engaging content for your audience in fast, repeatable steps? Brand profile themes, templates, and content blocks are great features that help you avoid rebuilding designs for content you’ll reuse. In this blog, we will cover many tips and tricks for these features to keep your design moving for your audience.

It’s happening again! Dynamics 365 Release Wave 2 is coming, starting this October. If you don’t already know, Microsoft Release Waves are the announcements and rollouts of new features! These new features will be coming to Customer Insights Journeys.

In this blog, we will go over the analytics available by default in the app, including the cross-journey and cross-channel analytics dashboards and other areas where insights are stored, and we’ll discuss how you might use these tools to take your marketing to the next level.

A segment is a way to group leads, customers, or a targeted audience into a structured grouping based on key characteristics and attributes. This makes it easier to target specific groups of people with a more strategic and personalized type of marketing across campaigns and channels.