It’s happening again! Dynamics 365 Release Wave 2 is coming, starting this October. If you don’t already know, Microsoft Release Waves are the announcements and rollouts of new features! These new features will be coming to Customer Insights Journeys.

If you’re a marketer using Dynamics 365 Customer Insights – Journeys, you’re no doubt aware that Microsoft is removing the Outbound marketing module on June 30th, 2025. With just over a week to prepare, we’re here with some tips to help anyone who hasn’t started preparing for the transition yet. Remember, your transition must be completed before June 30th to prevent any disruptions to your marketing activities. If you’re reading this now, you’re probably in a hurry to prepare for the transition, so let’s dive right in!