As part of the 2024 Release Wave 1, Dynamics 365 CRM has been updated with a new modern look and feel. Early access to the New Look was rolled out in February 2024, with general availability in April 2024.

The New Look brings upon visual changes to make Dynamics 365 sleeker, more modern, and more intuitive to use. Here’s a breakdown of the subtle yet impactful changes you can expect to see.

Several new features have released, which you can review and track via the Microsoft’s Release Planner, which allows you to effectively plan for new features that will be added to the stack of Dynamics 365 and Power Platform applications.

Note that these are features that were announced with 2023 Release Wave 2. Some features have already been made generally available since their release, but some other features will be made available for public preview in March 2024.

It’s time for Microsoft’s twice-annual updates to Power Platform and Dynamics 365 suite of applications. With each of these updates, new features, improvements, and fixes are rolled out to Power Automate, Dynamics 365 Sales, Marketing, Business Central, and more. There’s a lot of material to cover, so we’ve broken down a few of the features that we’re most excited to see rolled out in Business Central:

The first batch of new features will soon be available for Power Platform and the entire Dynamics 365 suite. 2023 Release Wave 1 will continue to enhance the way you work with your business data, create personalized lead engagement efforts, optimize your sales cycle, and support industry-specialized functions. Preview access is now available, allowing you to test and validate features in a sandbox environment, and will become generally available in April.

Productive changes were made to Business Central with last year’s Release Wave 2: from report visibility for bank reconciliation to more seamless integrations with Power Automate, the Dataverse, and beyond. We covered these changes in our 2022 Release Wave 2 summary blog, but there’s one change in particular we’d like to dig into further—the Financial Reporting name shift. Here are the details you should be aware of. 

Dynamics 365 CRM users were eagerly awaiting enhancements to grids, and this new Grid control feature is the natural evolution from the previous read-only grid control and editable grids in model-driven apps. With it, you can now edit grids and add nested grids in groupings, making it much easier to see the target data in one location. Let’s check out the other features it offers, as well.

As your organization’s CRM or Power Platform system administrator, you’re responsible for overseeing the permissions, settings, and functionality available to all your users, and you want to ensure that everyone has access to what they need to do their jobs efficiently day in and day out. When new employees are added to the system, or when current users need increased permissions, each request must be reviewed and approved by you – and the faster they are approved, the faster they can get logged in and start on essential tasks.

Since 2022 Release Wave 2 updates were announced around August of this year, new features have been appearing in Dynamics 365 CRM apps. Some of these are flying under the radar, while others are front and center and have not been missed. Whether the former or the latter, we wanted to raise up a few features that we find particularly exciting and useful to admin and end users!

The semiannual Dynamics 365 Release Wave updates are highly anticipated, but it’s no secret that navigating through the Microsoft documentation to research can be difficult and time-consuming, let alone remembering and tracking the progress of updates that interest you. That’s about to be a thing of the past with this new tool: the Release Planner (currently in preview).

The Release Planner is a straightforward interface for searching through update plans. It is organized by application and can be filtered and sorted by a variety of criteria, such as status, availability date, and who the update will be available for (users, admin, etc.).

If you’re invested in making the solution you use work better for yourself and others using it, we’ve got good news. Microsoft provides a few ways to submit feedback and make your voice—and those of many other users much like you—heard.

Microsoft has released plans for this year’s Release Wave 2, with new features and improved usability across the Dynamics 365 suite of applications – Dynamics 365 Marketing, Sales, Business Central, and more.

If you don’t want to read the entire Release Wave plan, here are the updates you should know about.

Plans have been released for the 2022 Release Wave 1, the semi-annual feature upgrades for the Dynamics 365 suite of business applications. These feature releases keep you on the forefront of technology with improvements based off user feedback – so you can always count on quality updates that really make a difference in your workday.

Here’s everything you need to know about the new, standout features coming to Dynamics 365 Marketing with Release Wave 1:

The Dynamics 365 suite of cloud-based business applications are always being improved as user needs are identified and the cutting edge of technology advances. The coming upgrade is Release Wave 1 of 2022, scheduled from April through September. Some of the foci for these updates across applications include leveraging data, AI, and ideal timing to create better experiences throughout the sales and marketing experience, simplifying onboarding, increasing productivity, optimizing collaboration, and improving connectors and integrations. Here’s an overview of what’s coming to Dynamic 365 apps—Marketing, Sales, Customer Service, and Business Central—for this release wave.

New features have been added to Microsoft Teams to make everyday communication and collaboration a breeze. Enhancements have been made to core functions like meetings, calling, sharing media during calls, as well as adding new certified devices, and more. Here is a roundup of some of the best new features in Microsoft Teams.

Efficiency and connectivity have been at the forefront of Microsoft’s efforts to update products lately. Teams in particular has been at center stage, so it saw the majority of updates made, but other exciting features and functionalities were added across the other Microsoft 365 products as well. Here is a recap of some of the best new features that were added to Microsoft 365 products this summer:

After a decade of investing in improvements, Microsoft has announced that pricing changes will be made for enterprise and commercial subscriptions of Microsoft 365 packages. Smaller price increases have been made over the years, but this announcement marks the first “substantive” pricing increase in the 10 years that these products have been on the market. The pricing changes will reflect the value of added features, functionalities, and elevated standards of quality—especially as so many new features and product upgrades have been made in the last year and a half alone.

Dynamics 365 Customer Service helps organizations offer end-to-end customer support services across multiple channels to meet customer needs, wherever they may be. The app tracks customer issues through cases, manages performance and productivity in the workspace dashboard, tracks customer requests across channels, and provides customers with assisted and self-service through a variety of scenarios.

With the upcoming 2021 Release Wave 2 updates, the app will see overall enhancements to AI insights, embedded analytics, collaboration tools, and bolstered case management abilities.

Dynamics 365 Sales makes sales-focused CRM easy, and organizations can expect even better features with updates that refresh the user experience and maximize efficiency. More AI capabilities will allow sellers to work smarter and prioritize the most gainful activities while keeping track of critical information for each lead.

Microsoft will begin rolling out a robust update to the Dynamics 365 suite later this year, and Dynamics 365 Sales in particular will see quite a few improvements. The improvements were created based on customer feedback, so users can look forward to a highly optimized app experience.

We’ve already published a blog featuring the 2021 Release Wave 2 key updates for all Dynamics 365 applications, and now it’s time to shift attention to Dynamics 365 Business Central, which has a full list of enhancements to dive into. Microsoft boasts better built-in tours, integrations with Teams, and a host of other new capabilities and features that will roll out to Business Central in the second wave of 2021. Here is a list of the highlights Release Wave 2 has to offer within Business Central.

Plans were recently published for the Microsoft Dynamics 365 2021 Release Wave 2, slated for release this fall. This update will feature hundreds of enhancements and improved functionalities, including robust integrations with Microsoft 365 products. These significant new capabilities will strengthen the features made available by Release Wave 1, which was rolled out earlier this year.

Dynamics 365 Customer Voice is an enterprise feedback management application built into the ecosystem of Dynamics 365. Customer Voice enables organizations to take in feedback from their customer base and incorporate their voice into the decision making of business practices and processes.

Ensuring that every customer interaction adheres to brand standards should be the primary goal for all marketers and survey makers. New personalization features released in Dynamics 365 2021 release wave 1 give survey makers new ways to brand Customer Voice surveys and personalize the survey experience.

Microsoft 365 contains a wide range of business productivity applications that are used on a daily basis by millions of users. With this array of applications, it can be difficult to keep track of what’s new for the suite and how users can make the most of them. April had several new features added with more coming up soon. In this blog we’ll cover some of highlights Microsoft 365 users can look forward to using.

At the Directions North America conference this past week, Microsoft announced a new Publisher program that is designed to overhaul the Independent Software Vendor (ISV) strategy for Dynamics 365 Business Central. The Directions conference is an event for Dynamics Partners to come together and collaborate to better service the small- and mid-sized business market.

This month marked the beginning of Microsoft’s Dynamics 365 2021 Release Wave 1 plans. Dynamics 365 Marketing will certainly be receiving its fair share of updates, new features, and bug fixes.

This April update Includes new features for emails, pages, social posting in addition to enhancements for some other systems in the app.

Microsoft Teams continues to receive monthly updates bringing more functionality and collaboration features to the already robust communication application. With all the updates, it can be hard to keep up or notice changes as they are applied to the app.

We’re here to break down the most notable updates coming to Microsoft Teams like approval request processes, live transcriptions in meetings, a new meeting recap feature, and increased integration with Outlook.

Today, Microsoft held their Business Applications Launch event for Dynamics 365 and Microsoft Power Platform 2021 release wave 1. During this event Microsoft walked through a few of many new capabilities coming to Dynamics 365 apps like Sales, Marketing, Business Central, and more over the course of April through October 2021. Here are the biggest announcements.

With the recent release of Microsoft’s plans for Dynamics 365 2021 Release Wave 1, many exciting new features for the Dynamics 365 platform were announced. Dynamics 365 Sales is receiving numerous updates to make it easier and more accessible for sellers to effectively reach and communicate with their customers.

A large portion of the updates are expected in April, with more release over the following months.

Microsoft just released their plans for updates to all Dynamics 365 applications coming from April 2021 to September 2021 as part of 2021 Release Wave 1. Most of these features will be available for public preview in March with general availability in April. While delivery timelines may change, we now have a good idea of the major updates to Dynamics 365 Business Central that will be coming throughout the middle-part of the year.

Here are some of the biggest changes coming to the application that Business Central users and admins should be aware of.

Microsoft has recently released the preview of the updates coming with the Dynamics 365 2021 Release Wave 1 this spring. There are a variety of features coming to the Dynamics 365 ecosystem with general availability for many beginning in April and continuing to roll out through September. Early access for new features becomes available on February 1st. We have picked out some of the highlights for Dynamics 365 applications that are included in the release.

Recently, as part of Dynamics 365 Business Central’s 2020 Release Wave 2, Microsoft introduced the company hub to Dynamics 365 Business Central. The Company Hub is designed to help users that work within multiple company environments in Business Central by giving them a central location from which they can easily access data across the different environments of each company or region.

Microsoft Dynamics 365 Business Central provides solutions for a wide variety of business needs. It is designed particularly with small and midsized businesses in mind to help them manage and adapt their processes. Business Central is receiving a variety of updates as part of Microsoft’s Dynamics 365 release wave 2 plan for its wide range of business.

There are improvements for general app performance, administration tools, handling of growing consumer bases, file storage, business expansion, and an increased integration with Microsoft Teams. Also, included in these updates are many user-requested features.

Twice each year, Microsoft gathers all projects under the umbrella of the Dynamics 365 label and hashes out a roadmap for every moving piece of the suite. The result is a huge document covering all Dynamics apps including Marketing, Sales, Finance and Operations, Human Resources, Commerce, Fraud Protection, Business Central, and Customer Voice, and a number of smaller subdivisions under each of these apps.

On October 1st, Microsoft released the first patch of their Wave 2 2019 Business Central updates. Business Central, the newest cloud-based ERP accounting solution offered by Microsoft, is designed to provide easy to use, high end accounting tools to small and mid-size businesses. This update features a significant amount of feature improvements and advances in migration as Microsoft prepares to align Business Central on-premises with the online version.

An important consideration to make is Microsoft’s development strategy. Microsoft has reallocated its development resources away from Dynamics GP and Dynamics SL to Business Central. This means that although Microsoft continues to support GP and SL, the majority of new development is happening in Business Central.

Where is Microsoft ERP right now? Walk through install base numbers and deployment options to get a firm grasp at the landscape of ERP systems in the Microsoft ecosystem.

Big changes have been happening at Microsoft regarding its ERP applications over the past three years. This has caused a lot of confusion and uncertainty among current Microsoft ERP clients as well as organizations looking to purchase Microsoft ERP systems.

Read about the exciting innovations coming to Dynamics 365 Business Central in the highly anticipated April 2019 update. Changes made include things like strengthened integrations, new tools, features, and capabilities, and overall system enhancements.

Just in time for the general release of Dynamics 365 Business Central coming on April 2nd, Microsoft has released an overview of the capabilities of the new business management system.