Sales prices define what customers pay for items, while sales discounts reduce pricing based on factors such as customer, quantity, and date ranges. Both can be accessed from either the Customer Card or Item Card under Prices & Discounts.

Sales price options

Business Central supports four sales price types:

• Customer
• Customer Price Group
• All Customers
• Campaign

Pricing can be set for future dates and quantity breaks, allowing lower prices when customers purchase larger quantities. Business Central uses the sales order date to determine which price applies.

Customer price groups Customer Price Groups allow multiple customers to share the same pricing structure. Key points:

• Customers can belong to only one Customer Price Group.
• If both customer-specific pricing and group pricing exist, Business Central uses the lower price.
• This simplifies pricing maintenance for similar customer groups.

Sales discounts

Sales discounts work similarly to sales prices but apply percentage reductions instead. Examples:

• Buy 5 units, receive 10% off
• Buy 10 units, receive 20% off

Discounts are maintained on an item-by-item basis and automatically adjust when item prices change.

Best practices

• Use either sales prices or sales discounts consistently.
• Avoid mixing both methods, as Business Central will always choose the lowest available price.
• Retain or remove historical pricing records based on your reporting and auditing needs.

New sales pricing experience

Microsoft's enhanced sales pricing experience adds:

• Price calculation methods
• Expanded sales price lists
• Customer discount group and contact assignments
• Improved visibility of prices and discounts
• Suggest lines functionality for faster price list creation
• Draft and approval workflows for pricing changes

These enhancements help organizations manage pricing more efficiently and at scale.

Key takeaway

Sales prices and sales discounts provide flexible ways to manage customer pricing in Business Central. By using consistent pricing strategies and leveraging the new sales pricing experience, organizations can streamline maintenance, improve pricing accuracy, and reduce administrative effort.