Occasionally in Dynamics GP you will need to void an Accounts Receivable transaction. Voiding a transaction in Accounts Receivable differs from voiding an Accounts Payable transaction in that there is only one place to go to in AR: Posted Transactions. To get to this window go to: Sales > Transactions > Posted Transactions.
In the Receivables Posted Transaction Maintenance window, enter or select the customer for the transaction you wish to void. Then you will want to select the Document Type of the transaction you wish to void. Options include Sales / Invoices, Debit Memos, Finance Charges, Service / Repairs, Credit Memo, Returns, Payments. Once you select the type you can click the looking glass next the Number to select the transaction.Read More