Real-time Segments in Customer Insights—Journeys are not so different from those you may have created in other marketing applications (or, for seasoned Dynamics 365 Customer Insights users, the now-depreciated outbound area of the app). However, the differences in the designer canvas, paired with the overall differences to consent in Real-Time Marketing, made us think a brief tutorial was in order. So, without further ado, let’s discuss how to create a new audience segment that you can use within your customer journeys.