Dynamic 365 Release Wave 2 is coming, starting this October. This Release Wave includes announcing and rolling out new features across Dynamics 365 and Power Platform apps. Here, we will discuss what new features will be coming to your Business Central in this Release Wave.

It’s happening again! Dynamics 365 Release Wave 2 is coming, starting this October. If you don’t already know, Microsoft Release Waves are the announcements and rollouts of new features! These new features will be coming to Customer Insights Journeys.

In this blog, we will go over the analytics available by default in the app, including the cross-journey and cross-channel analytics dashboards and other areas where insights are stored, and we’ll discuss how you might use these tools to take your marketing to the next level.

In today’s marketing world, email has proven to be one of the most effective ways to reach and engage with customers. In Dynamics 365 Customer Insights – Journeys, users can access powerful tools that facilitate targeted and timely communications. But these tools are only a portion of the equation.

If you’re a marketer using Dynamics 365 Customer Insights – Journeys, you’re no doubt aware that Microsoft is removing the Outbound marketing module on June 30th, 2025. With just over a week to prepare, we’re here with some tips to help anyone who hasn’t started preparing for the transition yet. Remember, your transition must be completed before June 30^th to prevent any disruptions to your marketing activities.